{"id":69402,"date":"2020-04-24T10:34:34","date_gmt":"2020-04-24T08:34:34","guid":{"rendered":"https:\/\/mwtsolutions.eu\/produkty\/itsm\/system-helpdesk-servicedesk-plus\/"},"modified":"2023-12-08T11:22:08","modified_gmt":"2023-12-08T10:22:08","slug":"servicedesk-plus","status":"publish","type":"page","link":"https:\/\/i.mwtsolutions.eu\/hu\/termekek\/itsm\/servicedesk-plus\/","title":{"rendered":"ServiceDesk Plus"},"content":{"rendered":"\t\t
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FUNKCI\u00d3K:<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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R\u00e9szletes adatszolg\u00e1ltat\u00e1s h\u00e1rom k\u00fcl\u00f6nb\u00f6z\u0151 m\u00f3don:<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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  • a szoftvergy\u00e1rt\u00f3 \u00e1ltal konfigur\u00e1lt k\u00e9sz jelent\u00e9sek haszn\u00e1lat\u00e1nak lehet\u0151s\u00e9ge;<\/li>
  • adatelemz\u00e9s egy intuit\u00edv interf\u00e9sz haszn\u00e1lat\u00e1val, oszlopok list\u00e1j\u00e1val \u00e9s speci\u00e1lis sz\u0171r\u00e9si lehet\u0151s\u00e9gekkel;<\/li>
  • felhaszn\u00e1l\u00f3 \u00e1ltal l\u00e9trehozott lek\u00e9rdez\u00e9sek haszn\u00e1lata a jelent\u00e9s megjelen\u00e9s\u00e9nek megfeleltet\u00e9se \u00e9rdek\u00e9ben, valamint 100%-ban az aktu\u00e1lis ig\u00e9nyekhez igaz\u00edtott \u00f6sszetett sz\u0171r\u00e9s lehet\u0151s\u00e9ge biztos\u00edtott.<\/li><\/ul>

    Mindegyik jelent\u00e9s \u00fctemezettk\u00e9nt konfigur\u00e1lhat\u00f3, azaz rendszeres gyakoris\u00e1ggal k\u00fcldhet\u0151 el a megadott e-mail c\u00edmekre.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    Alkalmaz\u00e1st\u00e1mogat\u00e1s webb\u00f6ng\u00e9sz\u0151n kereszt\u00fcl, hozz\u00e1f\u00e9r\u00e9ssel a vil\u00e1g b\u00e1rmely pontj\u00e1r\u00f3l<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Az alkalmaz\u00e1s telep\u00edtve van a szerverre, ahol a megfelel\u0151 konfigur\u00e1ci\u00f3t k\u00f6vet\u0151en el\u00e9rhet\u0151v\u00e9 v\u00e1lik a felhaszn\u00e1l\u00f3k sz\u00e1m\u00e1ra. A felh\u0151ben is beszerezhet\u0151 egy verzi\u00f3, amely biztos\u00edtja az automatikus szoftverfriss\u00edt\u00e9si folyamatot. Az eg\u00e9szet a mobilalkalmaz\u00e1sb\u00f3l t\u00f6rt\u00e9n\u0151 hozz\u00e1f\u00e9r\u00e9s teszi teljess\u00e9 mind az Android, mind az iOS rendszerekhez.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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    Az interf\u00e9sz testreszab\u00e1s\u00e1nak lehet\u0151s\u00e9ge a felhaszn\u00e1l\u00f3 egy\u00e9ni ig\u00e9nyei szerint, a szervezetben bet\u00f6lt\u00f6tt funkci\u00f3t\u00f3l f\u00fcgg\u0151en<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    A rendszer lehet\u0151v\u00e9 teszi, hogy szem\u00e9lyre szabott n\u00e9zeteket hozzon l\u00e9tre a f\u0151 bejelent\u00e9s modulban, ennek k\u00f6sz\u00f6nhet\u0151en a felhaszn\u00e1l\u00f3 k\u00f6nnyed\u00e9n kiv\u00e1laszthatja az adatokat a kor\u00e1bban konfigur\u00e1lt sz\u0171r\u0151k alapj\u00e1n. A gyors megjelen\u00edt\u00e9shez a szoftver ir\u00e1ny\u00edt\u00f3pult-modult, azaz interakt\u00edv t\u00e1bl\u00e1kat haszn\u00e1l, amelyek az adatokat a felhaszn\u00e1l\u00f3 \u00e1ltal kiv\u00e1lasztott m\u00f3don mutatj\u00e1k be.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    Integr\u00e1ci\u00f3 tov\u00e1bbi eszk\u00f6z\u00f6kkel, amelyek t\u00f6bbek k\u00f6z\u00f6tt lehet\u0151v\u00e9 teszik:<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    • az er\u0151forr\u00e1sok (bele\u00e9rtve a mobil eszk\u00f6z\u00f6ket is) fel\u00fcgyelet\u00e9t \u00e9s teljes kezel\u00e9s\u00e9t;<\/li>
    • nagyon fejlett jelent\u00e9sk\u00e9sz\u00edt\u00e9st \u00e9s a sz\u00fcks\u00e9ges sz\u00e1m\u00edt\u00e1sok elv\u00e9gz\u00e9s\u00e9t egyetlen eszk\u00f6z\u00f6n bel\u00fcl, sz\u00e1mos rendszer adatait integr\u00e1lva;<\/li>
    • jelsz\u00f3kezel\u00e9st a szervezetben elfogadott szabv\u00e1nyoknak megfelel\u0151en;<\/li>
    • kiterjedt val\u00f3s idej\u0171 h\u00e1l\u00f3zati fel\u00fcgyeletet;<\/li>
    • Active Directory menedzsmentet a sz\u00fcks\u00e9ges adatok jelent\u00e9s\u00e9vel.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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      Sokr\u00e9t\u0171 jogok biztos\u00edt\u00e1sa a felhaszn\u00e1l\u00f3knak, a szervezetben elfoglalt poz\u00edci\u00f3jukt\u00f3l vagy az egy\u00e9ni ig\u00e9nyekt\u0151l f\u00fcgg\u0151en<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      A rendszer el\u0151re defini\u00e1lt szerepekkel rendelkezik, amelyeket a felhaszn\u00e1l\u00f3khoz rendel\u00fcnk. Az \u00f6n\u00e1ll\u00f3 konfigur\u00e1ci\u00f3 az \u00fczleti egy\u00fcttm\u0171k\u00f6d\u00e9s r\u00e9szek\u00e9nt elfogadott legig\u00e9nyesebb \u00e9s nem szabv\u00e1nyos szerepek teljes\u00edt\u00e9s\u00e9hez is lehets\u00e9ges. A k\u00fcl\u00f6n, meghat\u00e1rozott szerepekkel rendelkez\u0151 modul megl\u00e9te jelent\u0151sen ler\u00f6vid\u00edti a megfelel\u0151 hozz\u00e1f\u00e9r\u00e9s megad\u00e1s\u00e1nak idej\u00e9t a munkav\u00e1llal\u00f3k cser\u00e9l\u0151d\u00e9se eset\u00e9n, f\u00fcggetlen\u00fcl a szervezet szintj\u00e9t\u0151l.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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      Komplex alkalmaz\u00e1ssablonok intuit\u00edv l\u00e9trehoz\u00e1sa mez\u0151- \u00e9s \u0171rlapszab\u00e1lyok, valamint tov\u00e1bbi szkriptek felhaszn\u00e1l\u00e1s\u00e1val<\/h3>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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      Ez egy \u00e1tfog\u00f3 rendszer a sablonok l\u00e9trehoz\u00e1s\u00e1ra a \u201edrag and drop<\/em>” elv alapj\u00e1n, lehet\u0151v\u00e9 t\u00e9ve saj\u00e1t mez\u0151k l\u00e9trehoz\u00e1s\u00e1t, a le\u00edr\u00e1sok vagy t\u00e9m\u00e1k automatikus kit\u00f6lt\u00e9s\u00e9t az \u0171rlap kit\u00f6lt\u00e9s\u00e9nek m\u00f3dj\u00e1t\u00f3l f\u00fcgg\u0151en. Minden teljesen automatiz\u00e1lt, ami k\u00f6nnyen konfigur\u00e1lhat\u00f3 az alkalmaz\u00e1s fel\u00fclet\u00e9n vagy ak\u00e1r JavaScript szkriptek seg\u00edts\u00e9g\u00e9vel.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      FUNKCI\u00d3K: R\u00e9szletes adatszolg\u00e1ltat\u00e1s h\u00e1rom k\u00fcl\u00f6nb\u00f6z\u0151 m\u00f3don: a szoftvergy\u00e1rt\u00f3 \u00e1ltal konfigur\u00e1lt k\u00e9sz jelent\u00e9sek haszn\u00e1lat\u00e1nak lehet\u0151s\u00e9ge; adatelemz\u00e9s egy intuit\u00edv interf\u00e9sz haszn\u00e1lat\u00e1val, oszlopok list\u00e1j\u00e1val \u00e9s speci\u00e1lis sz\u0171r\u00e9si lehet\u0151s\u00e9gekkel; felhaszn\u00e1l\u00f3 \u00e1ltal l\u00e9trehozott lek\u00e9rdez\u00e9sek haszn\u00e1lata a jelent\u00e9s megjelen\u00e9s\u00e9nek megfeleltet\u00e9se \u00e9rdek\u00e9ben, valamint 100%-ban az aktu\u00e1lis ig\u00e9nyekhez igaz\u00edtott \u00f6sszetett sz\u0171r\u00e9s lehet\u0151s\u00e9ge biztos\u00edtott. Mindegyik jelent\u00e9s \u00fctemezettk\u00e9nt konfigur\u00e1lhat\u00f3, azaz rendszeres gyakoris\u00e1ggal k\u00fcldhet\u0151 el a […]<\/p>\n","protected":false},"author":20,"featured_media":0,"parent":69398,"menu_order":10,"comment_status":"closed","ping_status":"closed","template":"page-templates\/single-product.php","meta":{"content-type":"","om_disable_all_campaigns":false,"inline_featured_image":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_links_to":"","_links_to_target":""},"acf":[],"aioseo_notices":[],"yoast_head":"\nHelpdesk rendszer - ServiceDesk Plus - MWT Solutions<\/title>\n<meta name=\"description\" content=\"Az ITIL m\u00f3dszertannal kompatibilis b\u00f6ng\u00e9sz\u0151 alap\u00fa, \u00e1tfog\u00f3 Helpdesk rendszer. Az \u00e9rtes\u00edt\u00e9sek optim\u00e1lis kezel\u00e9se \u2013 N\u00e9zze meg a ServiceDesk Plus-t!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/i.mwtsolutions.eu\/hu\/termekek\/itsm\/servicedesk-plus\/\" \/>\n<meta property=\"og:locale\" content=\"hu_HU\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Helpdesk rendszer - ServiceDesk Plus - MWT Solutions\" \/>\n<meta property=\"og:description\" content=\"Az ITIL m\u00f3dszertannal kompatibilis b\u00f6ng\u00e9sz\u0151 alap\u00fa, \u00e1tfog\u00f3 Helpdesk rendszer. 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